01 / Map the operation
You bring: SKUs, units/cases, storage needs, order profile, channels and handling requirements.
Ready when: the work and product fit are understood.
GETTING STARTED WITH FLEXHUBA practical transition.
A practical transition.
Ready before live orders.
Make the products, systems, inventory and responsibilities agree before launch. Each stage has a concrete handoff, with your account and warehouse team involved.
Plan my onboardingSIX STAGES. ONE LAUNCH DECISION.
Preparation with a purpose.
Timing depends on product data, inbound stock, permissions and successful testing—not a blanket launch promise.
02 / Agree the scope
Together: review fees, carrier accounts, retailer obligations, account contacts and applicable agreements.
Ready when: responsibilities, approvals and charges are agreed.
03 / Connect & test
Together: authorize the connection, map SKUs and locations, then test order, inventory, label and tracking flows.
Ready when: results and exception owners are recorded.
04 / Prepare inbound
You bring: expected quantities, identifiers, delivery details and receiving instructions.
Ready when: the inbound plan and appointment are coordinated.
05 / Confirm stock
Warehouse: receives, counts and assigns stock. Account and warehouse contacts review differences.
Ready when: usable inventory and any holds are confirmed.
06 / Approve go-live
Together: activate the agreed flow and follow the first orders through packing, dispatch and tracking.
Ready when: the account is approved to ship and support contacts know the plan.
PREPARE ONCE. SHARE A CLEAR BRIEF.
Use the full onboarding checklist.
Work through product data, integrations, shipping rules, returns and test orders before the first shipment.
AGREEMENTS & ACCOUNT APPROVAL
Keep the terms accessible.
Review FlexHub’s existing Business Services Agreement and applicable service terms before arranging services. Managed distribution requires a FlexHub 3PL relationship and a separate distribution agreement.
Read the Business Services AgreementYOUR NEXT STEP
Discuss my onboarding Plan the first inbound together.
Start with product data, system access, stock timing and the people responsible.