Begin with the FlexHub team, your existing account and the workflow you need. Do not use an unexplained old setup URL or assume a catalog is current.
Prepare the first conversation
- Your business and whether you already have a FlexHub 3PL account.
- The product or order reference and the task you want to complete.
- Your storefront, marketplace or operating system.
- Which information needs to be read or changed, and who approves it.
Choose the correct route
| Need | Current next step |
|---|---|
| Client inventory or order question | Use the existing client portal and your account-support contacts. |
| Product enquiry | Provide the product/brand reference and ask the team to confirm the opportunity. |
| FlexBot-related workflow | Scope the ecosystem data, supported actions and account access. |
| System connection | Review the integration directory and test the required flows. |
Authorize through the agreed process
The account owner should approve the relevant connection and permissions using the provider’s setup process. Agree the data mapping and test the intended behavior, including what happens if an order changes or stock is unavailable.
Know what is planned
The proprietary WMS, live website inventory and proposed native connectors remain in development. A community link or assistant conversation is not a substitute for validated stock or a completed integration. Start through the current FlexHub team and account process.
Start with your actual operation.
Bring the product, order or system details behind your question so the team can review the relevant scope.